Aflac | Workforces Report | 2013 - page 6

A f l a c |
W o r k f o r c e s r e p o r t | 2 0 1 3
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Regardless of the specific health insurance model an organization chooses to implement, the 2013
Aflac WorkForces Report
1
uncovered several trends that point to the significance of preparing
for benefits changes and in remaining engaged in the delivery of health insurance benefits. This
year will determine which organizations emerge as benefits-savvy employers of choice and which
remain apathetic and removed from the process. Specifically, Aflac’s third annual employee
benefits study discovered:
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While more business leaders are embracing
cost-friendly consumer-driven models, consum-
ers are largely unequipped and unprepared to
effectively take the reins.
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There are long-term implications for businesses
taking a short-term approach of shifting control
and responsibility of health insurance decisions
to workers.
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An organization’s degree of health care bene-
fits engagement and knowledge factors heav-
ily into its HR metrics – attraction, satisfaction,
productivity, and retention of talent.
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Amid massive changes in health care, what
remains unchanged is the unequivocal role
benefits satisfaction plays in the welfare of
the workforce.
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The growing importance of voluntary products
in a consumer-driven health care environment
characterized by a largely financially fragile
population.
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